Refund & Absence Policies

Refund & Absence Policies

Refund & Absence Policies

Please read carefully before registering. By completing Registration you agree to the following policies. Questions or concerns should be expressed to the Rowan Community Music School Director prior to the start of lessons or ensembles.

Refund Policies

  • All withdrawals must be submitted in writing/email to the Rowan Community Music School Director at least two lessons in advance. Tuition will only be refunded on a pro-rated basis, less transaction fees and limited to a maximum of 7 lessons.
  • Full lesson tuition minus tranaction fees will be refunded only if student notifies the Rowan Community Music School Director at least 48 hours before the first lesson takes place. 
  • Registration fees are non-refundable.
  • Rowan Community Music School requires all potential students to inquire about a trial lesson prior to registration and payment.

Absence Policies

Cell phone numbers and email addresses are required to be exchanged at your first lesson.

  • If the instructor cancels a lesson, or Rowan is closed due to inclement weather:
    • These lessons will be rescheduled at the convenience of both the instructor and the student.
  • If the student cancels the lesson:
    • Absences are only considered excused if the teacher and Rowan Community Music School office is notified 24 hours before the lesson.
    • Students are allowed one excused absence per semester.
      • The make-up lesson for one excused absence will be rescheduled at the convenience of the instructor.
      • An excused absence not made up within the following semester will be forfeited.
      • If the make-up lesson is cancelled by the student, the lesson shall be considered made up.
      • Rowan Community Music School does not allow lesson tuition to roll over into future semesters. All lessons paid for must be completed within the given semester. 
    • Unexcused absences will not be made up.